Wrong Size â„ Right Love
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When Love Becomes Another Kind of Companionship: The Story of Donating Knee Pads and Saying Goodbye to Jack
Regan Richards
Jun 12, 2025
Last month, I bought a pair of knee pads for Jack from LovePlusPet.
But before I could unpack it, it was gone.
Jack is an old dog I adopted from a shelter. He is 12 years old. His hind legs are a little weak and he trembles slightly when he walks. The doctor said it was arthritis and recommended reducing strenuous exercise and wearing knee pads for warmth and support.
I ordered a pair of knee pads designed specifically for elderly dogs from LovePlusPet. They are soft and breathable with non-slip silicone strips. The customer service was very considerate. They asked Jack about his leg circumference and symptoms in detail and helped me choose the most suitable size. But just a few days after waiting for the express delivery, Jack suddenly stopped eating and drinking. I took him to the hospital for a check-up, and the doctor said that his life was coming to an end. Three days later, he passed away quietly in my arms.
The day the knee pads arrived, Jack was gone. I contacted the customer service of LovePlusPet, and they said, "I'm sorry to hear this... If you like, you can donate the knee pads to a nearby stray animal shelter and we will give you a full refund." I was stunned. Not because of the refund, but because... they remembered. They remembered the original meaning of the knee pads.
I contacted the shelter where Jack was adopted and sent the brand new knee pads.
The staff told me that the knee pads would be given to a 15-year-old dog named "Dolly". Its hind legs were deformed due to years of cage confinement, and it was very difficult for it to walk. "Things that are no longer useful may help other dogs." Thinking of this, I felt a little better.
Later, LovePlusPet really refunded me the full amount and still sent me an email to comfort me. "Thank you for choosing to let love continue. Jack must be a very happy child."
I didn't expect a pet supply store to handle after-sales like this---they didn't just end it as a transaction, but let this love continue in another way. Life will leave, but love will not.
If Jack knew that his knee pads finally warmed the legs of another old dog, he would probably wag his tail.
"Goodbye, my old man."
#Pet Farewell #Stray Animal Rescue #LovePlusPet #Adopt Instead Of Buy
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Donation from LOVEPLUSPET to Michigan Humane
Barry Onions
May 13, 2025
Lovepluspet
Lovepluspet is a caring organization and we want the best for dogs in the world! Together with our customers, we donate the wrong size to more dogs in need! Welcome more customers to show love with us!
Lovepluspet Hinged Dog Leg Brace
Hinged Dog Leg Brace with hinged metal splint for dogs with injured rear legs and unable to stand.Suitable for Tron CCL (ACL) injury, Luxating Patella, Arthritis of the dog rear leg.High-quality Neoprene material keeps knees warm, improves Oxygen delivery for faster recovery.Protect the wound after surgery to prevent the dog from licking or touching water to cause second wound.Luminous reflective tape makes walking safer for dogs at night & outdoors.
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Donation from LOVEPLUSPET to KELLER POLICE DEPARTMENT
Bblythe Whyet
Apr 16, 2025
Thank you for your support of Lovepluspet! We are committed to providing medical assistance and warm homes for stray animals, and every donation from you helps them regain health and hope.
Many stray animals have damaged joints and difficulty moving due to long-term wandering or injuries. The knee pads you donated will be used directly to protect their joints, relieve pain, and allow them to run freely and smile again!
We will remember your kindness. Please continue to follow Lovepluspet.com and create a better future for furry pets together!
Dog Knee Brace with Metal Hinge Support for Acl
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Donation from LOVEPLUSPET to GREAT OAKS VETERINARY CLINIC
Julian Landon
Mar 07, 2025
Lovepluspet
Lovepluspet expresses gratitude to the growing number of customers participating in our "Donate Unsuitable Brace" activities. Through the generous contributions of ill-fitting braces, we are dedicated to providing support to dogs in need. This initiative underscores our continuous commitment to enhancing the customer experience while encouraging more individuals to actively engage in contributing love and strength to animal welfare. We eagerly anticipate a brighter future for countless furry companions through this meaningful activity.
Lovepluspet Hinged Dog Leg Brace
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