Shipping Info

Shipping Charges

Free shipping for all orders

Shipping Times

4-8 business days, Remote areas would be aquired the additional logistics costs, while the shipping time limit will be longer and there is also a risk that the goods may be lost.

Shipping Means

We offer USPS Shipping(in American area); 4px Express and Yun Express to ship your product

Shipping Area

We support Global transport, except in some remote areas.

Backorders

If your order cannot be immediately fulfilled in its entirety, we will ship the items we have in stock and the remaining items will be CANCELED from your order. We would  inform your order status by email service@lovepluspet.com. You may reorder once they become available again.

Package Lost

All items purchased from Lovepluspet.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.

About Taxes and Duties

• You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.
• We advise you to find out about the local regulations prior to ordering from us. Lovepluspet can not give you advice or information about tax rates and customs charges in your country.
• If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.

Contact Us

If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.